CONSULTING THE COMPLAINT
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CONSULTING THE COMPLAINT
Dear customer, if you are on China Life Insurance Limited company insurance business has any questions, suggestions or complaints, welcome you through our message system to us directly, our staff will be in the shortest possible time to answer your questions or feedback, thank you for your support and trust.
Please click here to fill in.
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COMPLAINTS GUIDE
Can you make any comments or suggestions?
1.Hotline for Individual Customers:400-888-9888;Hotline for Group Customers:400-888-7555;
2. GCL official website:www.generalichina.com;
3.At all levels of the center of the customer service counter;
4.mail to the various agencies of the customer service center;
Complaints handling process and time limit (click View)
The various institutions of China Insurance Regulatory Commission and the insurance industry associations telephone complaints
Region Complaints Bureau Insurance Industry Association
/ Trade association complaint telephone
Guangdong 020-85255600
020-89310208
Beijing 010-66060227
010-58701292
Shanghai
021-38656624
021-63166101
Shenzhen 0755-82549168
0755-83529699
Jiangsu 025-86793909
025-84791449 ,025-84791911
Liaoning 024-22596559
024-22562500
Sichuan 028-86268325
028-86756626
Shanxi 029-83500305
029-82309256
Shandong 0531-86123966
0531-82066470
Heilongjiang 0451-51958037
0451-82706330
Hubei 12378
027-88937801
Henan 0371-63380647
0371-65803791
Zhejiang 0571-85777315
0571-85755719