WHY CHOOSE US
Why choose us
Security and Reliability
With stable shareholders, we are legitimated Employee Benefits vendor in compliance with local rules & regulations and credentialed by official legislation, with valid group policy licenses granted in all territories (10 branch offices and 68 subsidiaries). We take full responsibility for all the polices we issued.
By sharing the Group strategic vision, we are connecting local business through a strong tie with Generali Employee Benefits (referred as "GEB"), the world leading network by market premium in the employee benefits market. We are the exclusive partner with GEB in Mainland China, developing local protection based on global connection of GEB.
International Acquisition and Local Touch
With the shareholders of Assicurazioni Generali S.p.A. (Generali) and China National Petroleum Corporation (CNPC), as the perfect combination of capital and professional background, we operate in combination of valuable international expertise and local market approach to coordinate client's diverse needs, including tailor-made life, accident, local and expatriate health and group pension insurance. These products provide solid protection and all-round benefits with flexible premium options and free combinations, and have generated a series of products with our signatured and innovative advantages.
Innovative and Customer-centric Service
Equipped with its standardized and dedicated service system, as well as its powerful and interactive Information Technology system, the customer service we provide reflects a people-oriented care throughout the process of claim submittal, claim review, claim results notification from the employees' side: Online claim submittal method in preparation to largely shorten the claim review time; pending case resolution to supplement the incomplete medical history and continue the review process; the claim results notification is available by Email, Text (which can be revised on the online platform) and paper notification letters.From the clients' HR's side: we provide comprehensive claim statistics, which can almost reflect every aspect of the claim status.
In addition to the in claim submittal portal, we are investing other technical tools like remote terminal platform, self-service on APP etc. to facilitate employees' satisfaction and convenience.